Payment Policy

Accepted payment methods

We accept Visa, Mastercard, American Express, UnionPay, PayPal, Apple Pay, Google Pay and Shop Pay.

All prices are shown in Australian dollars (AUD). We are not registered for GST, so no GST is charged

When you're charged

Payment is taken in full at checkout. We don't store your card details — payment is processed securely through Shopify Payments and PayPal, both of which are PCI DSS compliant.

If a payment is declined, no order is created and no funds leave your account. Any pending authorisation your bank has placed will usually clear within a few business days.

Stock and dispatch

We hold our stock in Brisbane. Orders placed before 3pm on a business day are dispatched the same day. Orders placed after that, or on weekends and public holidays, go out the next business day.

You'll receive tracking details by email as soon as your order ships.

If something is out of stock

Occasionally an item sells out between your order being placed and being packed. If that happens we'll email you within one business day with the options: wait for restock, swap for an alternative, or take a full refund. We won't hold your order without telling you.

Order changes and cancellations

Need to change or cancel? Email us at localpartsaus@gmail.com as soon as possible. If your order hasn't been dispatched we'll sort it out. Once it's shipped, our Return & Refund Policy applies.

Security

This site uses SSL encryption on every page. Your payment details are passed directly to the payment provider and are never visible to us or stored on our systems.

Questions

Email localpartsaus@gmail.com and we'll get back to you within one business day.