Shipping policy

Free shipping on orders over $99 anywhere in Australia.

Dispatch

We aim to dispatch every order as quickly as possible. Most items ship from Brisbane. Some items ship directly from our overseas suppliers and can take longer to arrive.

Tracking

Once your order ships, you'll receive an email with your tracking number and a link to follow your parcel.

Delivery times

Delivery times are estimates from the courier. Once a parcel is handed over and marked In Transit, delivery is managed by the courier and can occasionally be delayed by:

• Courier network delays or disruptions
• Weather events
• Peak periods such as sales and holidays
• Local delivery issues

If your parcel is delayed

1. Check the tracking link in your shipping confirmation email.
2. Allow a few extra days during busy periods.
3. If tracking hasn't updated for several days, contact us and we'll lodge an enquiry with the courier for you.

Lost parcels

We can't refund or replace an order while it's still in transit with the courier. If the courier confirms a parcel is lost, we'll arrange a replacement or refund as quickly as possible.

Need help?

Email localpartsaus@gmail.com or call 0468 479 007.